Frequently Asked Questions
Everything you need to know about shopping with VETCHY.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your VETCHY pieces sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Afterpay.
How should I care for my VETCHY garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the interior label of each garment.